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Author |
Thread Statistics | Show CCP posts - 23 post(s) |
Ignatius Glick
Trauma Ward The Mutiny
8
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Posted - 2015.11.02 17:41:27 -
[1] - Quote
CCP Snorlax wrote:Amanda Orion wrote:CCP Snorlax wrote:Amanda Orion wrote:Erasmus Grant wrote:http://puu.sh/l6M7W/f4257921e9.png
I get this on my macbook pro and my windows pc.
Same. iMac 27" mid 2011 / 10.11.1 / 16gb ram. The mac of course has no repair.exe ^^ Please file a bug report, attaching logs from the launcher. You should find them at ~/Library/Application Support/CCP/EVE/Launcher. Mention my name in the description so it gets routed to me right away. Submitted EBR-52767 - hope it helps. Thanks, this is very helpful indeed. You are getting corrupt files for some reason - this isn't properly handled and mostly not displayed to you, the player, as of yet. Try refreshing (under the view menu, that should retry downloading the file(s) that are missing. If that doesn't help, try shutting down the launcher and restarting. If that still doesn't help, bear with me and I'll post an update soon.
Same exact issue here.. tried all suggestions, tried deleting my client and nothing works :( can't login. |
Ignatius Glick
Trauma Ward The Mutiny
8
|
Posted - 2015.11.02 18:16:12 -
[2] - Quote
CCP Snorlax wrote:Ignatius Glick wrote: ...
Same exact issue here.. tried all suggestions, tried deleting my client and nothing works :( can't login.
Can you download this file: https://binaries.eveonline.com/1d/1d34143a37d4b739_0c8c84e27d2626139e5ea6dcc694b14f ? It should come out as 10MB file (10,371,702 bytes), and you should be able to open it in a text editor (that can handle large files). I'm seeing several logs where this file seems to fail, and it is crucial to starting up the client.
that link says it's 0 bytes.. |
Ignatius Glick
Trauma Ward The Mutiny
8
|
Posted - 2015.11.02 18:29:36 -
[3] - Quote
CCP Snorlax wrote:Ignatius Glick wrote:CCP Snorlax wrote:Ignatius Glick wrote: ...
Same exact issue here.. tried all suggestions, tried deleting my client and nothing works :( can't login.
Can you download this file: https://binaries.eveonline.com/1d/1d34143a37d4b739_0c8c84e27d2626139e5ea6dcc694b14f ? It should come out as 10MB file (10,371,702 bytes), and you should be able to open it in a text editor (that can handle large files). I'm seeing several logs where this file seems to fail, and it is crucial to starting up the client. that link says it's 0 bytes.. I'm starting to think this is an issue with the CDN. I'm invalidating this file (and one other) so it will be cached on all nodes from the original source. Try again in 30min or so. If that still doesn't work I'll need to dig into this with our provider.
when restarting the launcher i noticed it is trying to download 0/2 files and then goes right to ready and doesn't appear to download anything.. hopefully you're right! |
Ignatius Glick
Trauma Ward The Mutiny
8
|
Posted - 2015.11.02 19:44:59 -
[4] - Quote
still unable to get those two files, and the file above is still 0 bytes. :( |
Ignatius Glick
Trauma Ward The Mutiny
8
|
Posted - 2015.11.02 19:51:35 -
[5] - Quote
if i switch to singularity it starts downloading files.. |
Ignatius Glick
Trauma Ward The Mutiny
8
|
Posted - 2015.11.03 10:53:16 -
[6] - Quote
same here, after reloading, its working for myself as well! Will we be able to use the multi-launch on mac? Does this launcher take into account the issue that required us to clone our eve instances? So if i close one its not going to freeze the other? |
Ignatius Glick
Trauma Ward The Mutiny
8
|
Posted - 2015.11.03 11:30:08 -
[7] - Quote
I didn't see this in known issues, but Tranquility is showing as online with 12k+ players in the mac launcher and offline in the old launcher(which it is I can't connect.) |
Ignatius Glick
Trauma Ward The Mutiny
8
|
Posted - 2015.11.03 11:47:03 -
[8] - Quote
Amanda Orion wrote:11:45 UK time.
Old launcher shows TQ (unknown)
Beta launcher shows it online with over 12000 players connected.
Neither can actually connect - so it looks like the beta is mistaken...
yep |
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